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Shipping rates and options

SmartGrade Pro provides fast, reliable and competitive shipping options and rates.

Fast order processing

Finalize your order before our posted cut-off times and it will be shipped the same day!

Choose your carrier

Choose a shipping method that best meets your specific requirements.

Free shipping available

We provide free shipping thresholds and low flat rates.

Service Flat rate cost Free shipping M-F Cutoff (No Batteries) M-F Cutoff (Batteries) Saturday Cutoff Battery Surcharge (From Carrier)
FedEx Ground | Home Delivery 10.00 € 500 € + 6:30 PM (GMT+1) 6:30 PM (GMT+1) Not available + 5 €
FedEx Ground | Overnight 15.00 € 1000 € + 8:00 PM (GMT+1) 7:00 PM (GMT+1) 2:00 PM (GMT+1) N/A
DHL Ground | Home Delivery 12.00 € 750 € + 8:00 PM (GMT+1) 7:00 PM (GMT+1) Not available + 5 €
UPS Ground | Home Delivery 11.00 € 700 € + 8:00 PM (GMT+1) 7:00 PM (GMT+1) Not available N/A

Frequently asked questions

Most orders depart from our SmartGrade Pro™  headquarters and warehouse facility in Porto, Portugal.

SmartGrade Pro™ provides a range of shipping methods through some of the most reliable carrier methods available.

We provide next-day and ground options to most locations within Europe as well as affordable international shipping to anywhere in the world. Orders placed before the cut-off time will be shipped same day.

Our team is available to ship your order once it has been confirmed via online or email. 

We most certainly do! View our comparison chart above for the required order amount for your carrier method.

Of course! We welcome pickups at our Porto facility. Please allow one hour of processing time, but we would love to meet with you!

Please contact your dedicated sales representative so that we may arrange your order for pick up.

Please contact your dedicated sales representative, so that we can work with you to locate your order.

Please contact the shipping carrier to file a lost package claim. As SmartGrade Pro™ is the sender of the package, we are unable to file a claim when the tracking information shows the package has been delivered.

Contact your dedicated sales representative to find the best solution for your specific situation. Depending on the carrier, shipping method and reason for delays we may be able to negotiate a reimbursement with your carrier.

Many carriers will not reimburse shipping costs due to weather related delays.

We regularly ship to destinations world wide. Please contact our team for specific shipping costs to your destination.

Please note that some countries may have policies against shipping batteries. Contact your dedicated sales representative for more information.

You must definitely can! Please note that an additional surcharge may be added to cover the dangerous good surcharge accessed by your selected carrier.

We can arrange for Saturday deliveries through some shipping carriers.

Please contact your dedicated sales representative to arrange a special shipping label.

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